WE TAKE YOUR PRIVACY SERIOUSLY  
PRIVACY POLICY
THE DETAILS  

Go Team is owned and operated by Catalyst Global Limited. This Privacy Policy describes Catalyst Global’s policies and procedures on the collection, use and disclosure of your information when you use the Go Team website, application and services offered by Catalyst Global and its licensees and tells you about your privacy rights. This information should be read in conjunction with the Catalyst Global Privacy Policy.

1. WHO WE ARE

Catalyst Global Limited is the Controller (for the purposes of the GDPR) of your Personal Data (referred to as “Catalyst Global”, “Go Team”, “we”, “us” or “our” in this Privacy Policy).

At Catalyst Global we have a culture of privacy. We believe that privacy is a fundamental human right. At Catalyst we take privacy seriously.

HOW TO CONTACT US

For any request, question, comment or action you have in connection to this Privacy Policy, please contact us at info@goteam.guru or info@catalystglobal.com

2. PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

Catalyst Global collects personally identifiable information about you that you specifically and voluntarily provide. The information we collect from you allows us to personalise and improve the Catalyst Global experience. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display personalisation content, customer reviews and recommend services that might be of interest to you. We also use this information to improve our site, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

INFORMATION PROVIDED BY YOU

We only collect personally identifiable information that you choose to provide. You can choose not to provide certain information. Where possible, we will enable you to select how we will use this information. You may choose to provide us with personally identifiable information if, for example, you: contact us with an enquiry; fill out a survey or other form with your personally identifiable information included; or, request us to provide you with information. By providing any personally identifiable information to us, you fully understand and clearly consent to the transfer of such personally identifiable information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with our gneral privacy policy.

3. PERSONAL DATA COLLECTED IN GO TEAM ACTIVITIES

GO TEAM ACTIVITIES, PLAYERS AND TEAMS

Catalyst Global allows its licensees to create activity templates for its clients. Participants are individual players or teams. Participants are not required to have a registration or subscription and do not need to provide any personal information to play an activity. To participate in an activity Participants need to provide a name for the entity (team or person) which can be real or fictional. This provided name is used only within the specific game and is not used elsewhere.

ANSWERS TO CHALLENGES AND TASKS

We advise our licensees against asking for any kind of personal information within an activity. It is possible,however, that a licensees has built the game in a way that asks for personal information from the Participants. It is also possible that Participants will need to take photos or videos about themselves, other players or their teams during the activity. Answers to activity challenges, either in the form of text, photos and/or videos, are stored on the relevant licensee’s server.

4. STORAGE OF DATA COLLECTED

Catalyst Global Limited relies on third party providers (sub-processors) to store and process your data. Here is a list of some of the sub-processors that we use and the service they provide:

  • Amazon AWS – USA Cloud Infrastructure for our apps and services
  • Mailchimp – USA Customer interactions
  • SurveyMonkey – USA Customer feedback
  • Google, Inc – USA Site analytics (web) and customer interactions (email)

 

HOW LONG WE STORE YOUR PERSONAL DATA

Information and media gathered during your event is held for a period of 28 days to give you time to request answers and media. After 28 days the data is archived and stored in a limited function account (the “archive period”). Catalyst Global will delete the data including any cached or backedup copies, 28 days after the start of the archive period. You have the right to request the data is removed at any time after the event. Please contact the licensee organisation who you booked your activity with. Alternatively, please contact Catalyst Global directly at info@catalystglobal.com specifying the exact information that should be removed.

5. PROTECTING YOUR PERSONAL DATA

Your personal information is important to us. Please read the Catalyst Global General Privacy Policy. We are committed to providing you with a secure environment during storage and transmission of your personally identifiable information. We have created appropriate physical, electronic and procedural safeguards to collect, store and disclose your personally identifiable information. Although Catalyst Global (and advise our licensees to do accordingly) has put in place stringent physical, managerial and technical safeguards to protect personal data we cannot, however, ensure or warrant the security of any information you provide or guarantee that your information on the Services may not be accessed,

6. YOUR RIGHTS RELATED TO YOUR PERSONAL DATA

You have the right by law to request :

  • Access to your Personal Data.
  • Information about the way your Personal Data is processed.
  • Amendments to any of Personal Data held by us.
  • We stop using your Personal Data for the purposes of marketing.
  • We delete some or all of your Personal Data.

 

EXERCISING YOUR RIGHTS

To exercise any of the rights described above, please email info@goteam.guru or info@catalystglobal.com.

CHANGES TO OUR PRIVACY POLICY

We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. Accordingly, we recommend that you review this Privacy Policy regularly.